U. S. Health and Life / COPS Trust Health Insurance Members,

On Monday, February 1, 2016, during the regularly scheduled COPS Trust Board Meeting several issues and concerns were addressed regarding members who elected the COPS Trust Health Care. The main concern was the fact that some members received other members health care cards. COPS trust stated the error occurred due to a corrupt file and as a result will be issuing new cards to the affected members. COPS Trust will be issuing new cards by Monday, February 8, 2016, to the affected members. The Old COPS Trust cards we no longer be effective as of Monday, February 8, 2016, to avoid any problems.

We understand that this may create an issue for the affected members because you will have to inform your Doctor or Pharmacy of your new COPS Trust information. If you have any questions or concerns, it is also unclear at this time whether all members will be receiving new cards or only the affected members so please call U. S. Health and Life / COPS Trust at 1-800 – 225- 9674.

I strongly urge all members to call COPS Trust to address any concerns before the February 8, 2016 date to ensure no interruption in receiving prescriptions on health care.

As always if we receive any further information we will keep you informed!

DPLSA